Owner Li Luqing had the surprise of his life when a tenant returned the keys to his apartment, having left them to rot for the past five years.
The floor could not be seen anywhere as every room was filled with piles of rubbish. bags of cans, bottles, old clothes, mountains of rotten food and cat litter in the bathtub; The Wales Online The photographer said it was the “worst place” he’s lived in during his 20-year career.
The condition of the apartment has ruined me. The tenant allegedly told him they could keep their £400 deposit to clean up the mess, but to me I was shocked to find out how extensive the mess really was.
He says he is disappointed with the letting agents who ran the property, and thinks they shouldn’t have let the apartment become as bad as it was. Now, Lee, 56, faces the frightening task of making the Swansea estate livable.
The renovations will include a new bathroom, kitchen, and new carpeting, as well as getting rid of what he says is three to four tons of remaining trash.
He tells me he feels dirty every time he gets on his foot. He said, “Every country room.
“I can’t even go in without wanting to take a shower right afterwards. When I first went to the property, I had taken the dog with me.
“I opened the door and the smell hit me. I took one look at the mess on the stairs and shut the door and put the dog back in the car, because there was no way to let the dog in.
“I have no idea where the person is sleeping. A neighbor said they saw the tenant take a mattress from the house and assumed it had been moved to the edge. After seeing the condition of the property, I’m not sure about that.”
Every room on the property is filled with clutter and mold. The kitchen has jars and crates of moldy food, a litter tray piled with feces, and empty milk cartons.
In one other room, the floor is not visible, covered with trash bags, takeaway containers, Amazon boxes and clothes. One of the worst rooms in the house is the bathroom, where the bathtub is covered in old cat excrement. The toilet seat is about to hang on the bowl, while the toilet is filthy and surrounded by old plastic bags, used tissues and empty food bags.
The tenant told me he could keep the £400 to ‘take care of the mess’ when they returned the flat keys, but Lee thinks it will cost much more than that to make the place livable again. He said, “It would easily cost me a few thousand, I would need to replace all the carpets, the kitchen, the bathroom. I was told there was at least three to four tons of rubbish to clean up. I’m at the breaking point with it.”
Lee has no prior rental experience, so the property is entrusted to agents, John Francis, for them to run. He is disappointed by the company and says they shouldn’t have let the apartment become as bad as it was.
“I understand that people may struggle with their mental health, and continuing to clean can be difficult for them, and I really feel for them, but John Francis has let her get into that state.”
Lee continued, “I am really upset and angry that I have allowed them to run my property for the past five years and this is the state I have been brought back to. They were supposed to screen the tenants and be the main point of contact for any problems.”
“The apartment was supposed to be no pets allowed, but there was clearly a cat on the property. They took 12% plus VAT for five years and now they’ve left me in limbo.”
A John Francis spokesperson said: “John Francis Lettings takes any customer complaint very seriously. We have received a formal complaint from the owner and are currently investigating it. We will contact the owner directly to resolve these issues.”